Tuesday , June 15 2021

Mother's lifesaving surgery stopped at last minute because her bank blocked payment for operation



And British mother's life-saving neuro-surgery in America had to be canceled while she was being prepped for the operation – because her bank was blocked after an automatic fraud alert was generated.

<p class = "canvas-atom canvas-text Mb (1.0e) Mb (0) – sm Mt (0.8e) – sm" type = "text" content = Rochdale, flew it Arizona "Samantha Smith, from Rochdale, flew to Arizona for the £ 250,000 procedure to rebuild her neck, which has been weakened by Ehlers-Danlos Syndrome. was weakened by Ehlers-Danlos Syndrome.

<p class = "canvas-atom canvas-text Mb (1.0e) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = morning because Barclays denied the cash transfer – despite her pre-warning about it. "But she said the surgery had to be postponed on Friday morning because Barclays denied the cash transfer despite her pre-warning them about it.

<p class = "canvas-atom canvas-text Mb (1.0e) Mb (0) – sm Mt (0.8e) – sm" type = "text" content = her neck has become too weak to support her skull, she was lying in her hospital bed at the Mayo Clinic, in Phoenix, when doctors broke the news to her. "The 32-year-old, whose condition means her neck was too weak to support her skull, was lying in her hospital bed at the Mayo Clinic, in Phoenix, when doctors broke the news to her.

It is unclear when she will be able to reschedule the urgent operation for.

<p class = "canvas-atom canvas-text Mb (1.0e) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = that we've got, "the mother-of-two told the Rochdale News. "We've lost the surgical date." Data-reactiontid = "10"> "We've got it taken over money, the money we've got," the mother-of-two told Rochdale News. "We've lost the surgical date.

"There's been a complaint escalated with Barclays, but that can take up to eight weeks for that to be sorted.

"I was on the phone to them for hours crying that I'd missed the date that took months to get."

Ms Smith, who is still in the US, was diagnosed with the rare tissue disorder in 2017, and had to wear a neck brace ever since.

The operation, which is not available on the NHS, would have fused the bones in her spine together to give her head greater support. It is thought there are only three surgeons in the world who can perform the complex procedure.

She raised the money through holding events and crowd funding. But she was trying to pay for the pre-surgery costs when the transaction was stopped.

Despite her spending almost three hours on the phone to the bank, Barclays refused to lift the restrictions.

A spokesman said: "We have established contact with the customer and are helping to resolve the issue so payment can be processed as swiftly as possible."

The hospital has not commented.


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