On the afternoon of December 10, Diddy's official announcement said thisFrom today (December 10), Diddy is the first to test the "drunk passenger travel" rule in the business lines of Shenzhen Express and Youxiang. During the rule-making process, Didi will continue to optimize and improve feedback, and once fully verified, it will be gradually expanded to more cities and regions.
The statement stresses that the driver "applies for cancellation" and "reporting" must be done through the application for the dropper owner. The relevant training device is provided in the main application of the drip car for drivers who are not familiar with these two functions to understand and learn. In addition, drunk information for all passengers reported by the driver will be used for further disputes.
The following text is the original text of the expression:
In order to effectively avoid drunkenness disputes and reduce security risks today, Didi took the lead in the Shenzhen Express and Tiksyan business lines to test the "drunk passenger" rules. During the rule-making process, Didi will continue to optimize and improve feedback, and once fully verified, it will be gradually expanded to more cities and regions.
On November 2, Diddy invited the public to discuss "whether the driver can refuse to drink passengers who have traveled on their own." During the week, 269,000 nonentites participated in the discussion, 86% of whom thought the driver could refuse to wear 14% of people think drivers can not refuse to wear them. At the same time, some users have suggested that Didi can improve products and rules and provide secure and reliable travel services for drunk passengers.
Based on full consideration of the travel needs of drunk passengers, the Nuclear Safety Advisory Committee, the Product Committee and the Platform Management Unit will jointly discuss the proposals of the public and refer to the relevant provisions of the traditional taxi industry. "The rule recommends that" drunk passengers should be accompanied by awake passengers "and combines the relevant rules and regulations of three dimensions: before commencement of the journey, during the journey and the destination:
1. The latest version of the application for drip-owners has added processing mechanisms and features related to "passenger drunkenness", such as preparing reports, canceling applications and collecting car wash charges, to better assist drivers to respond to unforeseen situations and to ensure the safety of the company;
2. Before the route begins, if the driver confirms that the drunk driver is present, you can click on "Driving a Drunk Traveler" in the drip owner's application to report to the platform if the driver determines that the passenger may endanger the safety of the journey. At the same time, the platform will check the route, strictly prohibit and strictly punish the abusive cancellation;
3. During the route, if the drunk passengers appear to steal the steering, break, defeat the driver and other travel threats, the driver is entitled to stop the trip and send the passenger to the nearest police station, and if the drunken passenger does not appear to endanger the safety the driver must be delivered to the destination and if the drunk passenger vomits in the car or in the body, the driver's car tax must be paid, which can be found on the car confirmation page.
4. After the driver has delivered a drunk passenger to the destination, if the passenger is unable to sleep well and does not want to get off the bus, the driver can give feedback to the customer service. The platform will help drivers to connect with emergency passengers to deal with the issues involved. If the passenger does not have emergency contact, the driver may send the passenger to a nearby police station;
The driver "applies for cancellation" and "reporting" must be done through the application for the owners of the dripping vehicle. The relevant training device is provided in the main application of the drip car for drivers who are not familiar with these two functions to understand and learn.
In addition, drunk information for all passengers reported by the driver will be used for further disputes. In the future, the platform will continue to improve the relevant security strategy for the "drunkers" orders announced by drivers and to meet the company's safe travel needs further on a drunken scene.
At the same time, the platform once again reminded passengers to check the "safety instructions" in time to understand the drip network safety features and measures. If you are drunk, please let your parents and relatives accompany you. Please update the Drip app and add emergency contacts to make sure that the platform's security feature can be used normally. If the driver gets a drunk passenger, please pay attention to the passenger's condition and drive safely and smoothly during the trip.
In the follow-up we will discuss the results, make feedback and improve on other topics of the public council.