A Vodafone employee has been suspended after a racist complaint.
Former city councilor of Porirua Litea Ah Hoi says that a Vorafone employee in Porirua North City is told to stop talking a self-guy.
"She said that if you talk to me in another store, you can get out of here."
"I was overwhelmed, I thought that after the events of the terrorist attacks in Christchurch, people would try to be better than that.
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Vodafone said in a statement that the employee had been suspended immediately and a formal investigation would be conducted.
"Customer care and the principles of diversity and inclusion are central to everything we do.
"We are proud to act in accordance with our values and code of conduct in every interaction with our customers." We accept any serious violation of these rules, investigate in detail, and take all necessary remedies.
Ah Hoy said she visited the store and was disappointed with the service she had received. When employees do not serve or tell her how to file a complaint, she calls Vodafone as she sits in the store.
When she left, she stopped and spoke with an older friend from Samoa who was talking to a staff member.
He stood up and said [the comments]He was sarcastic, I was crushed, and I said, if I want to speak in my tongue, I'll do it.
The experience had bothered her that other people – especially the elderly – could be treated in a similar way, but would be too frightened to talk.
"It's not just about the Pacific people, here in Pariua, we have such a huge influx of migrants and refugees, we are just a melting place and these people do not speak English.
"No one should say that they can not speak their mother tongue in a multilingual society: it's a confrontation, it's shocking and I'm still struggling to understand."
Porirua City Advisor Anita Baker said the city is diverse and tolerant.
"I'm terrified that people will tell others not to speak another language in 2019. More than 10 percent of Poiria's inhabitants speak self-hand, we must assume we are not trying to shut him down."