Published: November 12, 2018 11:40:56
Google Pixel 3 users report overheating problems, which also causes the device to turn off. Users have visited Reddit, the Google Products forum, and Twitter to file a complaint about the latest issue that is disrupting new Pixel phones.
A report about 9to5Google, also shared screenshots of Pixel 3 that flashed a message that the device was too warm, and it was turned off due to heat. On the Google Products forum, users have posted about the problem at length.
One post said, "I saw an overheating problem while continuing to use the camera for 5-10 minutes and video calls on whatsapp (15-20mins)." Users also share screenshots of a warning message that the phone is too hot. Google has not issued a statement about this issue.
Another post on the forum noted that Pixel 3 started to heat up when users opened the camera application. Some report that the device warms up in less than an hour which causes the battery to run out quickly. Others have also been posted on Twitter about Pixel 3 heating up when charging with a new wireless charging stand from the company.
Read more: Google Pixel 3 reviews XL: It's all about software
See a tweet about the problem of charging 3 Pixels below
Sometimes when I can't sleep, I play cold music from my cellphone while in the Qi charger next to my bed. It seems like I can't do it with Pixel ? just picked it up and it's really hot to touch … Also it doesn't fill up too long so it starts the day with a 45% battery pic.twitter.com/KLUZJVF6Oc
– Tailosive Tech (@tailosivetech) November 6, 2018
Whoa! The same thing happened to me except watching Livestream while at my Pixel Stand. I saw the battery run out when charging and a few minutes later it was turned off. https://t.co/i4CiEdmNVm
– Brian Shoop (@bshoooop) November 6, 2018
Some users say that streaming video or playing music, while the cellphone is charging, causes the device to overheat and eventually turn off. In Reddit the user has posted that overheating and shutdown occurs during video calls.
One user says this occurs during WhatsApp calls and another time during Zoom calls. Another commented said they also faced the same thing at Pixel 3, and in their case using video chat the LINE application caused problems.
Also read: The main problem: Here's a list of what annoys Pixel 3, iPhone XS, and other high-end phones
It also seems that the problem exists regardless of the charger used. Be it an official Pixel 3 charger, Google Pixel Stand, or a third party charger. Google has not confirmed whether it will provide improvements to the problem.
Concerns about the recent heat in the Pixel 3 series occurred after users complained about memory management problems with applications that were forced to die in the background, the camera application did not store some photos, bugs which caused extra positions to appear on the Pixel 3 XL side as well as audio problems.
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