Monday , September 26 2022

Lyft is reportedly failing to provoke women, sparking activist protests


  • Dozens of women are pushing back against Lyft for what advocates say are serious flaws in the Rideshare sexual harassment reporting system.

  • A new Washington Post report recognizes the efforts of company critics who are pushing for an app redesign to better assist passengers in reporting bullying or inappropriate drivers.

  • The company has been facing years of complaints of inappropriate behavior from drivers to passengers, despite efforts to promote a social image.
  • Visit the INSIDER homepage for more stories.

Dozens of women are pushing back against Lyft for what advocates say are serious flaws in the Rideshare sexual harassment reporting system.

A new Washington Post report is the latest in many years of complaints against the company about inappropriate driving behavior by female passengers and the difficulties that passengers face when trying to report harassment.

Lyft's critics largely focus on the design of the app, which they find difficult and confusing to report bullying or danger caused by a driver.

The post said women complainants said they were sent to a chat application where they could only interact with artificial intelligence. If they wanted to find the hotline number, customers had to leave the application and search manually.

Lyft spokesman Lauren Alexander told the Post that the company's response has been dropped in some cases, and she acknowledged that she may do more in some cases of alleged sexual harassment, but is "always exploring ways to improve" customers.

Read more: This experience of the 34-year-old CEO with workplace harassment forced her to raise $ 4.2 million to find a better way to help victims come together and speed up investigations

Alison Tiliking, a student at Stanford University, is leading the effort to change sharing services, starting with a social media campaign called "Come Back Ride," which collected stories from more than 40 women who have been harassed as in Ubers and Lyfts, according to the Post Office.

Tielking reportedly met with Lyft executives in October 2018 when she presented a 60-slide presentation with recommendations including improved driver training, more transparency in handling bullying claims and application assistance icons, and a special "toolbox" ".

"Lift constantly says safety is the number one priority, but I think in fact, image is its top priority," Tiyling told the Post. "I think all of these reports are treated more as inconveniences where news should be brought under the rug."

Sexual harassment complaints have plagued major Rideshare companies for years, especially in the wake of the #MeToo movement.

Lyft is taking advantage of the #DeleteUber campaign, which emerged after a series of scandals that hit the company. Former Uber CEO Travis Kalanik drew criticism when he joined President Donald Trump's advisory board. The decision, combined with allegations of mistreatment of workers, identified Elevator as a morally superior opportunity to share a ride to Uber.

Read more:

Lyft suspends its e-bike program in San Francisco after two bikes mysteriously burst into flames

Kamala Harris' presidential campaign has spent more than $ 14,000 on Uber and Lyft rides. This is how much its Democratic competitors cost.

The lift broke the law when it failed to tell Chicago the driver that it was launching its application. A month later, he was charged with killing a taxi driver while working for Uber.

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