The Veterans Administration has implemented the MISSION ACTION on June 6, but one of the lesser-known provisions of the law has created new emergency assistance that allows veterans to access emergency care at home clinics. Veterans now should not receive a VA prior permission to visit emergency services on the VA network. In this issue, Joe Burkes, VA Eastern Public Affairs Officer in VA Eastern Kansas, talks about how the initiative is winning veterans.
Q: Why is emergency help helpful to veterans?
A: With emergency care veterans have a new opportunity to treat minor injuries and illnesses such as colds, sore throats and mild skin infections. The benefit is offered in addition to VA care provider care as VA Eastern Kansas also offers one-day services.
Q: What kind of care can veterans expect in emergency clinics?
A: Veterans can expect medical services that provide mild illnesses that are not life-threatening, like strep throat, pink eye or flu. Urgent care also includes diagnostic services such as X-rays, some laboratory tests, and some medications (with restrictions). However, not all networks will be able to offer some services.
Q: Which local emergency clinics participate?
A: Veterans can go to local emergency clinics by going to the Localization Tool at www.vaurgentcarelocator.triwest.com/Locator/Care
Simply filter the search to include an address, VA facility or zip code while choosing a mile radius.
Q: Why is senior management a new initiative?
A: It is important to provide the veterans with the care they have gained as quickly as possible and with the closest communities in which they live. While the selection of the VA Eastern Kansas facility is always available, we understand that not all veterans who have the right to care have immediate access to their local medical center or clinic.
Question: Are there any provisions that veterans should follow in order to receive this care?
A: In order to qualify for emergency care and care, veterans should be included in VA's healthcare system and cared for by VA from a VA provider or community provider over the last 24 months. Veterans will be able to receive emergency assistance from an emergency service provider that is part of the contractual network of Community service providers without prior permission from VA. VA can only pay for a request for emergency assistance if the veteran is entitled to compensation; The emergency care provider is part of the network of community service providers and services are not excluded from the benefits. Excluded services include preventive services and dental services.
Q: How can veterans get more information?
A: Veterans have access to the community care community website at any time to learn more at www.va.gov/COMMUNITYCARE/programs/veterans/Urgent_Care.asp
Veterans are also welcome to contact your local community customer service representative at VA East Kansas by calling 785-350-4330. We at VA Eastern Kansas have the honor to serve the veterans of this great nation and our heroes of this great community.